Privacy Policy — jl10

1Introduction

jl10 is an online gaming platform serving Filipino players across the Philippines — from Metro Manila and Makati to Cebu, Davao, Quezon City, and all regions nationwide. In the course of operating the platform and delivering gaming services, jl10 necessarily collects and processes certain personal data about its Players.

We recognize that the personal data you share with us is entrusted to our care, and we take that responsibility seriously. This Policy is designed to be clear, specific, and honest about our data practices — not a document buried in fine print. We believe Filipino players deserve to know exactly what happens to their data when they use the jl10 platform.

2Data Controller

For the purposes of the Data Privacy Act of 2012 and its IRR, jl10 — the operator of jl10.cam — is the Personal Information Controller (PIC) in respect of personal data collected from Players registered on the platform.

jl10 has designated a responsible party for data privacy compliance and for responding to data subject requests. All data privacy enquiries, access requests, correction requests, and complaints may be directed to:

3Data We Collect

jl10 collects personal data through multiple touchpoints on the platform. The categories of data collected, and the context in which they are collected, are described below.

3.1 Registration Data

When you create a jl10 account, we collect the following information which you provide directly:

• Philippine mobile number (Globe, Smart, or DITO) used as your primary account identifier;
• Date of birth (for age verification — players must be 21 years or older);
• Password (stored in cryptographically hashed form; jl10 staff cannot view your plaintext password);
• Full name (collected during KYC verification).

3.2 KYC Verification Data

To comply with Philippine AML regulations and PAGCOR requirements, jl10 collects the following during identity verification:

• Copy of government-issued photo ID (Philippine Passport, SSS ID, PhilSys National ID, Driver's License, or Voter's ID);
• Selfie photograph for facial verification against the submitted ID;
• Proof of Philippine mobile number ownership;
• Proof of registered payment method ownership (e.g., GCash wallet screenshot).

3.3 Transaction Data

jl10 automatically records all financial transactions on the platform, including:

• Deposit amounts, timestamps, and originating payment method (GCash, Maya, BPI, BDO, etc.);
• Withdrawal requests, amounts, processing status, and destination payment method;
• Game wagers, bet amounts, game outcomes, and win/loss records;
• Bonus claims, wagering progress, and promotion redemption history.

3.4 Technical and Usage Data

When you access the jl10 platform, our systems automatically collect:

4Purpose & Legal Basis for Processing

jl10 processes personal data only for specified, explicit, and legitimate purposes as required by the Data Privacy Act of 2012. The legal bases for processing are as follows:

4.1 Contract Performance

Processing is necessary for the performance of the gaming services contract between jl10 and the Player — including account management, deposit processing, game delivery, withdrawal processing, and customer support. Without this data, jl10 cannot provide its services.

4.2 Legal Obligation

jl10 is required by Philippine law to process certain personal data, including:

• Identity verification under AML requirements (RA 9160 as amended by RA 10365);
• Age verification to ensure compliance with the 21+ gaming age restriction;
• Transaction record-keeping for PAGCOR regulatory reporting;
• Suspicious transaction reporting to the Anti-Money Laundering Council (AMLC).

4.3 Legitimate Interests

jl10 processes certain data based on its legitimate interests as a licensed gaming operator, including fraud detection and prevention, platform security monitoring, responsible gaming monitoring (to identify players who may be exhibiting signs of problem gambling), and service improvement based on aggregated usage analytics.

4.4 Consent

Where processing is based on your consent — such as receiving promotional communications about jl10 offers — you may withdraw that consent at any time by contacting support or adjusting your account notification preferences. Withdrawal of consent does not affect the lawfulness of processing prior to withdrawal.

5Data Sharing & Disclosure

jl10 shares personal data only in the following limited circumstances:

5.1 Payment Processing Partners

Transaction data is shared with your chosen payment provider (GCash, Maya/PayMaya, BPI, BDO, Metrobank, UnionBank, or other supported methods) strictly as necessary to process your deposit or withdrawal. These providers are subject to their own privacy policies and Philippine financial regulatory requirements.

5.2 Game Providers

Certain game session data (player identifier, bet amount, game result) is shared with licensed third-party game studios (including JILI, Evolution Gaming, Pragmatic Play, PG Soft, and others) strictly as necessary to run the game and record the outcome. Game providers operate under data processing agreements with jl10 that restrict data use to game delivery purposes only.

5.3 Regulatory Authorities

jl10 is required by Philippine law to disclose certain personal and transaction data to the Anti-Money Laundering Council (AMLC), PAGCOR, the National Privacy Commission, and law enforcement agencies acting under lawful authority. Such disclosures are made strictly as required by applicable law and no broader than mandated.

5.4 Service Providers

jl10 engages third-party service providers to support platform operations, including cloud infrastructure providers, KYC verification technology vendors, and customer support platform providers. All such providers are bound by data processing agreements requiring them to process jl10 player data only on our documented instructions, with appropriate security measures in place.

6Cookies & Tracking Technologies

The jl10 platform uses cookies and similar tracking technologies to enable core platform functionality, maintain your login session, and improve platform performance. The categories of cookies used are:

Essential and security cookies cannot be disabled as they are required for the platform to function. You may manage functional and analytics cookies through your browser settings. Note that disabling functional cookies may affect your platform experience.

7Data Retention

jl10 retains personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by Philippine law. The following retention schedule applies:

• Account and KYC data: Retained for the duration of the active account relationship, plus five (5) years following account closure, as required by AML record-keeping obligations under RA 9160;
• Transaction records: Retained for five (5) years from the date of the transaction, per AML and PAGCOR reporting requirements;
• Game session logs: Retained for two (2) years from the date of the gaming session, for dispute resolution and regulatory audit purposes;
• Customer support communications: Retained for two (2) years from the date of the last interaction;
• Technical and device logs: Retained for twelve (12) months, used for security monitoring and fraud detection.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized so that it can no longer be attributed to any individual player.

8Security Measures

jl10 implements appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jl10 servers;
• Cryptographic password hashing using industry-standard one-way hash algorithms — your password cannot be read by jl10 staff in its plaintext form;
• SMS OTP two-factor authentication available for all accounts, and mandatory for unrecognized device logins;
• Access controls limiting employee access to personal data to those with a documented operational need;
• Regular security assessments including vulnerability scanning and penetration testing;
• Incident response procedures for rapid containment and notification in the event of a data breach.

9Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by jl10. All requests should be submitted to [email protected] or via live chat:

10Minors and Age Verification

Players who share devices with persons under 21 are advised to enable account security features including password protection and biometric login to prevent underage access to the jl10 platform.

11Cross-Border Data Transfers

In the course of operating the jl10 platform, certain personal data may be processed by third-party service providers whose infrastructure is located outside the Philippines — including cloud hosting providers and international game studio partners.

Where such cross-border transfers occur, jl10 ensures that appropriate safeguards are in place as required under Section 21 of the Data Privacy Act of 2012, including:

• Data processing agreements contractually obligating recipient processors to apply data protection standards at least equivalent to those required under Philippine law;
• Transfer only to jurisdictions or entities determined by the NPC to provide adequate data protection;
• Minimization of data transferred across borders to only what is strictly necessary for the specific processing purpose.

12Data Breach Notification Procedures

In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected players, jl10 will:

1. Notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, as required under NPC Circular No. 16-03;
2. Notify affected Players without undue delay where the breach is likely to result in a high risk to their rights, via SMS to their registered Philippine mobile number;
3. Take immediate technical measures to contain the breach and prevent further unauthorized access;
4. Conduct a post-incident review and implement remediation measures to prevent recurrence.

Breach notifications to Players will include a description of the nature of the breach, the categories and approximate number of records affected, the likely consequences, and the measures taken or proposed to address the breach.

13Third-Party Links and Services

The jl10 platform may contain references to or integrations with third-party services, including payment providers (GCash, Maya, BPI, BDO) and game studio platforms. When you navigate to or interact with a third-party service, their own privacy policy governs the data they collect — not this jl10 Privacy Policy.

jl10 is not responsible for the privacy practices of third-party payment providers, game studios, or any other external entities. We encourage you to review the privacy policies of any third-party services you interact with in connection with your jl10 account.

14Policy Amendments

jl10 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC regulatory guidance. Material changes will be communicated to registered Players via SMS to the registered Philippine mobile number at least seven (7) days before the effective date of the change.

The "Last Updated" date displayed at the top of this page reflects the effective date of the current version. Where required by the Data Privacy Act, material changes in the scope or basis of processing will require fresh consent from affected data subjects before the new processing commences.

Continued use of the jl10 platform after the effective date of any amendment constitutes acceptance of the revised Policy. If you do not accept the revised Policy, you should cease use of the platform and request account closure through our support channels.

15Contact & Complaints

For any questions, concerns, or data subject requests related to this Privacy Policy or jl10's data processing practices, please contact us through any of the following channels:

If your concern is not resolved to your satisfaction by jl10, you have the right to escalate a complaint to the National Privacy Commission of the Philippines, which can be reached through the NPC's official channels. jl10 will cooperate fully with any NPC investigation.